FAQs

We offer bespoke package prices for our customers as well as valued added services such as urgent delivery and installation services; thus we prefer to offer you a quote based on your requirements.  Our friendly Product Specialists are on hand to answer your enquiries and offer you a quote. Simply whatsapp, email or call us from Mon – Sat (9am to 6pm) for prompt assistance.

You can send us an enquiry by clicking on the “Add to Enquiry List” Button in the product listing. You can select the products you are interested in and send is the final enquiry list. Our team will respond to you within 1 to 2 working days.  For urgent assistance, please call or whatsapp us from Mon – Sat (9am to 6pm)

You may wish to indicate this on the comments section of the enquiry form. For urgent assistance, please call or whatsapp us from Mon – Sat (9am to 6pm)

We display most of the products listed in our website. To prevent disappointment, pls check with us and make an appointment before you visit our showroom via phone call, whatsapp or email.

After you receive our quotation, you may proceed to place an order via phone call, whatsapp or email. An invoice will be sent to you and your order will be confirmed once we acknowledge receipt of your deposit or payment.  We accept banks transfers, paynow and cheque payments.  You can also pay via NETS, credit card or cash at our showroom.

Different distributors will have their delivery schedule and charges.  We will advise you accordingly before you confirm your order. Rina Electrical offers urgent assistance in delivery, installation and disposal for our customers too, our friendly Product Specialists will propose the ideal solutions for you.